This Refund Policy applies to purchases made on the WBOT platform and governs the terms under which refunds are provided.

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If you have been charged incorrectly for a service or product.
  • If there was a technical issue or error on our part that prevented you from accessing or using the purchased service.
  • If you are dissatisfied with the quality or performance of the purchased service and have provided valid reasons for your dissatisfaction.
  • Before Purchasing Please Take demo of Portal, Then only Purchase as Refund is in case of Portal Technical Issue only.

2. How to Request a Refund

To request a refund, please contact us at the following:

When requesting a refund, please provide the following information:

  • Your name
  • Contact information
  • Order or transaction details
  • Reason for the refund request

3. Refund Processing

Refunds will be processed within a reasonable timeframe after the request has been approved. The refund will be issued using the same method of payment used for the original transaction.

4. Non-Refundable Items

Please note that certain items may not be eligible for a refund, including but not limited to:

  • Services that have already been provided or rendered.
  • Products or services that have been customized or personalized according to your specifications.
  • Digital products or services that have been downloaded or accessed.
  • Purchased Plan without Understanding Proper Features of Portal.

5. Contact Information

If you have any questions about our Refund Policy, please contact us at:

6. Applied From

This Refund Policy is effective as of 1st March 2024.